11/21/2023 0 Comments Cv201ar ba0715![]() If the returned item is found to be devalued in any way, your watch will not be eligible for a refund. ![]() ![]() before Watch Rapport will issue a refund. Upon receipt, the returned item will undergo a thorough inspection by one of our experts to ensure that it is in the original condition in which it was sold to you and includes all tags, items, accessories, etc.The item must not be worn, tampered with, or devalued in any way.All returned items must be in the exact same condition, including all tags, boxes, books, stickers, seals and wraps, packaging, and accessories.If the item was delivered damaged, you may return it, and it must be postmarked within seven days of delivery (delivery is defined as when you signed that you received the item).Unfulfilled transaction (terms may apply)įor defective or damaged products, please get in touch with us at the contact details below to arrange a refund or exchange.Ī 10% restocking fee will be charged for all returns, not resulting in an error by Watch Rapport.All returns will be charged a 10% restocking fee, except if your return is because the item was: Once approved, your request for a refund will be promptly processed. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.ĭue to the nature of the inspection process, please be advised that approval generally takes a minimum of 10 days. Please allow at least ten (10) days from receiving your item to process your return or exchange. Return shipping charges will be paid or reimbursed by us.Īfter receiving your return and inspecting the condition of your item, we will process your return or exchange. To return an item, please start a return using the following link below: All returned items must be in new and unused condition, with all original tags and labels attached. Please see below for more information on our return policy.Īll returns must be postmarked within thirty (30) days of the purchase date. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. We hope you are happy with your purchase. To that end, we will gladly accept eligible returns within 30 days from the date you received your item. Watch Rapport is committed to providing its customers with exceptional service and unparalleled customer satisfaction.
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